Terms of Use

1. Acceptance of Terms

Welcome to Lowcases ("Company", "we", "us"). Please read these Terms of Use ("Terms", "Terms of Use") carefully before using our website lowcases.com and related mobile applications and services (collectively "Services").

Access to our Services and their use means you agree to comply with these Terms and our Privacy Policy. If you do not agree with any part of these Terms or our Privacy Policy, you do not have permission to use our Services.

2. Definitions

In these Terms, the following definitions apply:

• "Account" means the account created by you for access and use of the Services.
• "Content" means any text, graphics, images, music, software, audio, video, information or other materials that appear on the Services or are transmitted through them.
• "Order" means a request for the purchase of Products through the Services.
• "Products" means suitcases, backpacks and other items offered for sale through the Services.
• "User" means a person who has access to the Services or uses them.
• "User Content" means any Content that you post, upload, publish, submit or transmit for access through the Services.

3. Account Registration and Use

3.1 Creating an Account

To use certain features of our Services, you may need to register an Account. By registering, you agree to provide accurate, current and complete information and to update this information to maintain its accuracy. You are responsible for the security of your password and for all actions taken under your Account. You agree to notify us immediately if you suspect any unauthorized use of your Account.

3.2 Age Restrictions

You must be at least 18 years old to create an Account and use our Services. By creating an Account, you represent and warrant that you are at least 18 years old.

3.3 One Account per User

You cannot create more than one Account without our explicit permission. We reserve the right to delete duplicate Accounts.

3.4 Account Termination

We reserve the right to suspend or terminate your Account at any time for any reason, including, but not limited to, violation of these Terms. You may also terminate your Account at any time by contacting our customer support service.

4. Orders and Payment

4.1 Placing Orders

When you place an Order through our Services, you are proposing to purchase an item at the price and under the terms specified in the product description. All Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any Order for any reason.

4.2 Prices and Payment

All prices are quoted in British pounds (GBP) and include VAT. Prices are subject to change without notice. You agree to pay the full amount for the Products, including all applicable taxes and charges for delivery. Payment must be made using one of the methods we accept.

4.3 Product Availability

All Products are subject to availability. We make reasonable efforts to display accurate product information, but cannot guarantee that all Products displayed will be available at the time of ordering.

4.4 Delivery

We make reasonable efforts to deliver the Products within the estimated delivery time indicated on our website. However, delivery time is only an estimate and should not be considered a guaranteed delivery date. Risk of damage or loss of Products passes to you upon delivery.

5. Intellectual Property Rights

5.1 Our Content

All intellectual property rights in our Services and their Content, including, but not limited to, software, design, text, graphics, logos, icons and images, and their selection and arrangement, belong to the Company or our licensors. You may use our Services only for personal, non-commercial use. Any other use without our prior written permission is strictly prohibited.

5.2 Trademarks

Lowcases, our logo and all related names, logos, product names, designs and slogans are trademarks of the Company or its affiliates or licensors. You may not use these trademarks without our prior written permission.

5.3 User Content

By posting, uploading, publishing, submitting or transmitting User Content on our Services, you grant the Company a worldwide, non-exclusive, royalty-free, license (with the right to sublicense) to use, copy, modify, create derivative works, distribute, display, perform and otherwise use such User Content in any format and through any channels.

6. Prohibited Behavior

When using our Services, you agree not to:

• Violate any applicable laws or regulations.
• Violate any intellectual property rights of the Company or any third party.
• Transmit any viruses, trojans, worms, logic bombs or other harmful programs or code.
• Attempt to gain unauthorized access to our Services, servers or databases.
• Use robots, spiders or other automated devices to access our Services.
• Collect or use any information about other users.
• Post User Content that is defamatory, offensive, abusive, discriminatory or otherwise inappropriate.

7. Limitation of Liability

To the extent permitted by law, the Company is not liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data, use or other non-material damages that arise out of or are related to your use or inability to use the Services.

Our total liability to you or any third party for any damages arising out of or related to these Terms or your use of the Services, regardless of the form of the action, shall not exceed the amount you paid us during the last twelve months.

8. Termination

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including, but not limited to, violation of these Terms. Upon termination, your right to use the Services immediately ceases.

9. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. The most current version of these Terms will always be posted on our website. Using our Services after making changes to these Terms, you agree to comply with the modified Terms.

10. Contact Us

If you have any questions about these Terms, please contact us: